Client conversations, decisions, progress photos, payments — track every commission in one place, whether you make things or design them.
30 days, on the house — no card
Or book a bench visit with PeteThe digital tools you use weren't built for the way you work. Vidual is a project studio for makers and designers that tracks & tells the story of your custom project — the client conversations, internal notes, progress, photos, payments, invoicing & more.
From the morning's first briefing to the final Owner's Card. Nine quiet ways Vidual sits beside you, through every commission.
State of Play Fig. 01 / 09
Every commission, every conversation, in one calm canvas.
Open Vidual and the studio explains itself. Active projects, pipeline value, who's awaiting a reply, what ships today — and a plain-English briefing of what needs you.
Activity Fig. 02 / 09
Above the surface of every active project — see what needs you.
Awaiting client reply. Stalled. ETC overdue. Vidual surfaces the projects that need attention without making you hunt for them, so you can spend your hours on the work, not the admin.
Studio Calendar Fig. 03 / 09
When work begins, when it ships, what's next.
A monthly grid showing every project's expected completion. AI planning insights flag the bottlenecks before they become problems — and an iCal feed keeps your phone calendar in sync.
The Project Timeline Fig. 04 / 09
A record of the work — not just a project tool.
Every message, decision and milestone, organised by stage. Internal notes stay internal. Client messages stay client-facing. The whole story of a commission, kept in one beautiful timeline.
Worksheet Fig. 05 / 09
Live stock, pricing and integrated Stripe payments.
Build a components list for every commission. Track costs against quoted price. See live stock from your catalogue or Lightspeed. Send a client-facing work order and take payment — without leaving the project. Selling a service instead? The worksheet speaks your language: fees, day rates and ancillaries.
Concierge Fig. 06 / 09
Every supplier, every shortfall — ready to send when you are.
A small workshop deals with twenty or thirty suppliers, each wanting something different. Concierge groups every shortfall by supplier, in their preferred format. You review and decide which to send. The software does the typing; you keep the relationships.
Intelligence Fig. 07 / 09
Revenue, pipeline, demand — your business in clear view.
Total outstanding. Expected revenue over the next thirty and sixty days. Average step duration across completed projects. A cash flow timeline by projected completion month. The numbers a maker actually needs, in plain language.
The client portal Fig. 08 / 09
A private window into the build, branded entirely as yours.
Your clients see your brand, not ours. Photographs from the workshop. Stage updates as they happen. Messages, kept. The order itemised, the balance always current, the next payment a card away — and the work order as a PDF when they want it on paper. It reads like a small magazine made for them — because, in a sense, it is.
The Moodboard Fig. 09 / 09
Photographs, links and colours — a shared eye for the commission.
Your client pins what they're drawn to; you answer in kind. Vidual reads the images and names the palette — Prussian blue, dark aquamarine — so “that sort of green” becomes something you can specify. Parallel directions sit side by side until one of them wins.
If you make things to order — or consult on creative projects — and your clients care deeply about what they're getting, Vidual is for you.
Custom geometry, long builds, exacting clients. Every spec decision, every supplier conversation, in one place.
Cloth, cut, basted fitting, forward fitting. A suit is months of decisions — kept on the record, not in a thread of emails.
Timber choices, finish samples, delivery day. A two-season commission stays warm with the client through the quiet weeks.
Every blank, every rocker line, every fin set-up. The whole shape from foam to glass, kept with the rider it was made for.
Guitars, violins, mandolins. Months of work for one player. A quiet thread of progress they can come back to anytime.
Jewellers, ceramicists, knife makers, saddlers, bookbinders — any maker whose clients care about the craft and the process.
Site visit, moodboards, drafts, an approved scheme. Your client follows every decision in a portal wearing your brand.
Small-residential projects with long conversations. Stages, drawings and fees in one thread instead of forty emails.
Colour, garden and brand studios — a consultation is a commission too. Deliverables and day rates, handled with the same care.
One price. No per-seat charges. No feature gating. The only thing that changes between plans is how many projects you run at once — so you pay as you grow, never for a longer feature list.
All prices include UK VAT · billed monthly · cancel any time
Included on every plan — yes, even Maker
+ Vidual Inbox, free on Studio & Atelier. A shared team inbox across email, Instagram DMs & live chat — vidualinbox.com
Then simply choose how many projects you run at once.
All plans start with a 30-day free trial · no credit card · read the FAQ
Book a free 30-minute demo with Pete, the founder. No sales pitch — just a look at whether Vidual fits the way you work.
Book a free demo30 minutes · free · no commitment
We write about craft, clients, and the software we build for people who make things by hand — and about what we’ve just shipped.
Decisions, drawings, client conversations and fee stages on one timeline — with partner access for the engineer and a portal wearing the practice’s name.
Read →A live moodboard the client curates from their own portal — photographs, links and colours — and a fee-first Vidual for studios whose commissions end in a scheme rather than an object.
Read →Eight things a tool has to do before it deserves to sit between you and your clients — and how the answer changes between three builds on the bench and thirty.
Read →30 days free · set up in minutes · your clients will notice